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Online Course

Intent, Impact, and Intercultural Competence: How to Successfully Navigate Difference


Credit Available - See Credits tab below.

Average Rating:
   7
Faculty:
Richard Schwartz, PhD |  Jory Agate, LMHC |  Fatimah Finney, LMHC
Duration:
14 Hours 36 Minutes
Copyright:
Jan 01, 2023
Product Code:
IRS035410
Media Type:
Online Course


Description

Month 1

Communication is vital when it comes to building intercultural competence. More often than not, people assume they have shared meaning with others rather than asking if the words being used mean the same thing to all those involved. Having shared language and shared meaning allows for more effective communication about what matters. In this module, we aim to create a foundation of shared meaning by defining key terms associated with intercultural competence, including diversity, equity, inclusion, equality and social identity. Using IFS as a guide, we discuss how to understand what parts get activated when discussing the realities of these terms and how to use this knowledge to be Self-led in pursuit of building intercultural capacity.

Month 2

In this module, we focus on intercultural competence and the IDC as a framework for understanding the mindset one might be using to engage across cultural differences. Developed by Mitchell Hammer, this continuum comprises the monocultural mindsets (Denial, Polarization), the transitional mindset (Minimization), and the Intercultural Mindsets (Acceptance, Adaptation). We explore each mindset and the implications of them at the individual and organizational level. We explore the parts potentially involved with each mindset and how to navigate relating to others in a Self-led way.

Month 3

How does culture influence our conflict styles? When differences collide and rupture occurs, how can we use the tools of IFS to make repair? Much of how we navigate and internalize conflict, rupture and repair is influenced by our cultural programming. Everyone “blows it” now and again, and the question is not necessarily how to avoid ruptures when engaging difference, but how we repair those ruptures when we do. This module will look at how our culture influences how we engage in conflict and how power dynamics need to be considered when creating repair.

Month 4

What do we do when our intent doesn’t match our impact? Sometimes we just “miss the mark” and what we meant to say or do doesn’t land the way we meant it to. Some may call these moments “microaggressions” or “subtle acts of exclusion.” In this session we will explore how we bridge the gap between intent and impact, particularly when our parts have gotten activated.

Credits


*****

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards


Counselors

This self-study activity consists of 14.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


Florida Counselors

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 14.5 continuing education credits.


Kentucky Counselors

CE credit is available. This self-study course consists of 17.5 continuing education credit hours for Kentucky Counselors. The Continuing Education Requirements for the Kentucky Board of Licensed Professional Counselors (201 KAR 36:030 Section 2) state continuing education programs from providers sponsored or approved by a state counseling licensure board shall be approved without further review by the board. PESI, Inc. is approved by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540. PESI maintains responsibility for this program and its contents.


Nevada Counselors

PESI, Inc. is an approved CEU provider with the State of Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors. This self-study activity qualifies for 14.5 contact hours. Approved Provider # NVCEP2006.


New York Counselors

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0033. This self-study activity will qualify for 17.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


South Carolina Counselors

This self-study program has been approved for 14.5 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Marriage & Family Therapists

This self-study activity consists of 14.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save this course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements. 


Florida Marriage & Family Therapists

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 14.5 continuing education credits.


Illinois Marriage & Family Therapists

PESI, Inc. has been approved as a provider of continuing education by the State of Illinois, Department of Professional Regulation. Provider #:168-000156. Full attendance at this self-study activity qualifies for 14.5 credits.


Nevada Marriage & Family Therapists

PESI, Inc. is an approved CEU provider with the State of Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors. This self-study activity qualifies for 14.5 contact hours. Approved Provider # NVCEP2006.


New York Marriage & Family Therapists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0024. This self-study activity will qualify for 17.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


South Carolina Marriage & Family Therapists

This self-study program has been approved for 14.5 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Social Workers

This intermediate self-study activity consists of 14.5 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This self-study course has been approved for 14.6 continuing education hours. 

COLORADO PARTICIPANTS ONLY: To be reported to the Colorado Chapter of the NASW, after completing and passing the online post-test/evaluation, please contact cepesi@pesi.com and provide the full title of the activity, speaker name, date of live broadcast, your name and your license number in the email.


Florida Social Workers

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 14.5 continuing education credits. 


Illinois Social Workers

PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 14.5 contact hours.


Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This self-study course has been approved for 14.5 continuing education hours.


Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 14.5 continuing education hours. This certificate has been issued upon successful completion of a post-test.


New York Social Workers

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This self-study activity will qualify for 17.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. 


Other Professions

This self-study activity qualifies for 14.5 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Faculty

Richard Schwartz, PhD's Profile

Richard Schwartz, PhD Related seminars and products

IFS Institute


Richard Schwartz began his career as a systemic family therapist and an academic and he is now on the Faculty of the Department of Psychiatry at Harvard Medical School. He is also a Senior Fellow of the Meadows treatment center in Arizona. Grounded in systems thinking, Dr. Schwartz developed the Internal Family Systems (IFS) model in response to clients’ descriptions of various parts within themselves. In 2000, he founded the Center for Self Leadership (now IFS Institute - www.ifs-institute.com), which offers three levels of trainings and workshops in IFS for professionals and the general public, both in this country and abroad. A featured speaker for national professional organizations, Dr. Schwartz has published many books and over fifty articles about IFS.

Speaker Disclosures:
Financial: Dr. Richard Schwartz is the Founder and President of the IFS Institute (formerly the Center for Self Leadership). He maintains a private practice and has employment relationships with Harvard Medical School and Northwestern University. Dr. Schwartz is a published author and receives royalties. He receives a speaking honorarium and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. Richard Schwartz is a member of the American Family Therapy Academy and the American Association for Marital and Family Therapy.


Jory Agate, LMHC's Profile

Jory Agate, LMHC Related seminars and products


Jory Agate, MA, LMHC, MDiv, IFS Certified, comes to the field of psychotherapy after a 10-year career in Unitarian Universalist ministry that focused on youth, families, sexuality, leadership development, and multiculturalism. In her current practice of psychotherapy and spiritual counseling she specializes in working with individuals, families, clergy, couples and staff teams. Fluent in American Sign Language, Jory provides therapy for those who communicate in ASL. She maintains a private practice in Cambridge, MA and is a frequent trainer for IFS Institute, PESI, and the Unitarian Universalist Association.


Fatimah Finney, LMHC's Profile

Fatimah Finney, LMHC Related seminars and products


Fatimah Finney, LMHC, is a serial goal-setter, lover of new ideas, and imaginative thinker. She is a certified Internal Family Systems (IFS) therapist and maintains a private practice serving BIPOC and young adults. As an administrator of the Intercultural Development Inventory, Fatimah is a consultant to individuals and organizations looking to build their capacity and skills in centering diversity, equity, inclusion and social justice. Fatimah facilitates workshops on intercultural competence, microaggressions and mental health awareness with an aim to make workplaces more inclusive and equitable. Prior to her counseling and consulting practice, Fatimah spent the majority of her career providing in-home therapy to children, adolescents and adults and serving in clinical leadership roles. Through her work in community mental health settings, she cultivated a strong commitment to helping therapists increase their cultural competence and clinical fluency with diverse populations.


Objectives

  1. Apply an intercultural and intersectional perspective to your work as it relates to clinical practice.
  2. Employ the intercultural developmental continuum as a framework for navigating difference with clients from other cultures.
  3. Utilized the IFS model when navigating cross cultural conflicts.
  4. Investigate strategies for relational repair and accountability in the response to micro aggressions.
  5. Assess the stages of the intercultural developmental continuum.
  6. Analyze functions of stereotypes to help others move to curiosity and generalizations.
  7. Determine how to work with rebel parts in clients with trauma.
  8. Conduct a grounding of parts exercise to use for yourself as a provider or with clients.
  9. Differentiate various conflict styles and understand the unique features of each style.
  10. Evaluate the exile and retrieval process when working with different “parts” of a client.
  11. Analyze the potential efficacy of different types of power.
  12. Appraise different types of rank and the power/privilege associated with each type.
  13. Critically analyze a situation in which your intent did not match your impact and how you responded to that rupture.
  14. Demonstrate the process of a repair post microaggression or subtle act of exclusion.
  15. Determine one strategy to build trust with a client presenting with a challenging case in a clinical setting.
  16. Justify the process of a repair over providing an apology after the rupture of a relationship.

Outline

MONTH 1

  • Definition of key terms
  • Intercultural competence
  • introduction of the intercultural developmental continuum
  • IFS model in navigating cross cultural conflicts
  • Strategies for relational repair and accountability in the response to microaggressions
  • Intercultural development continuum

MONTH 2

  • Intercultural development continuum (IDC)
    • Development of continuum
    • Assessment of continuum
    • IDC distribution 
  • Stages of IDC
    • Stages of development
    • Interventions
  • Cultural background
    • Strengths personally
    • Strengths professionally
  • Stereotypes vs Generalizations
    • Power of perspective
    • Developmental tasks
  • Assimilation vs Adaptation 
    • Golden rule
    • Examples 
  • Consultations
    • Working with rebel parts
    • Client example of custody case
    • Fear of flying
    • Client with psychosis
    • Working with strong protectors
    • Therapist hospitalizing a client
    • Question/ answer
  • Grounding exercise 
  • Review
    • IDC
    • Five stages of development
  • Question and answer
  • Applied learning
    • The stages in clinical practice 
  • Limitations of research and future research

MONTH 3

  • Understanding conflict from a cultural perspective  
  • Learning how The Intercultural Conflict Style Model can be utilized to understand different styles of approaching and resolving conflict 
  • Assessing one’s own position in society with respect to power and privilege
  • Exploring how different types of power can be utilized to different effects  
  • Learning important tools to promote healing through focus on client “parts”  
  • Learning how power and privilege intersect to determine rank and positionality 

MONTH 4

  • Intent vs Impact
    • Definitions and examples
  • Rupture
    • Definition and anatomy
    • Typical responses
    • Protectors
  • Microaggressions
    • Definition
    • Intersectionality of identity
    • Marginalized identities
    • Types of microaggressions
    • Subtle acts of exclusion
  • When intent doesn’t match impact
  • Bridging the gap between intent and impact
  • Repair
    • Definition of apology vs repair
    • Process and initiation of a repair
    • Considerations for effective repair for the initiator and the subject
  • Key intercultural skills
  • Identify a challenging clinical case
    • Build trust with a client
    • Identify progress and lack of progress
    • Legacy unburdening
    • Finding balance between empathy and self-care as a clinician
    • Acknowledging the exile’s feelings
    • Engaging with a dissociative part
    • Creating an alarm system if a clinician feels unsafe
  • Applying repair in real life scenarios
    • Clinical examples
    • Personal examples
  • Identity experience assessment / identity power analysis

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Total Reviews: 7

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